Customer onboarding can be a complex process. From creating compelling content to hosting presentations, guiding customers from A to Z to educate them on what your company has to offer isn’t as straightforward as it seems. The best Customer Success
Onboarding can be a tough game. With scores of both new and existing customers to support, it’s all too easy for Customer Success Managers (CSMs) to find themselves struggling to keep their heads above water. Whether it’s welcoming new customers
When you send off a presentation to an existing or potential customer, you know there are going to be multiple eyes on it. But just how many eyes, exactly? With basic PowerPoint slides sent as email attachments, there’s no way
As much as it is necessary, onboarding can be an arduous process. Not only are teams tasked with growing and building relationships with both new and existing customers, but they also need to develop these bonds alongside generating revenue for
When it comes to extending selling capabilities and scaling access to prospects, AirDeck is a go-to resource for guaranteed results. But it’s not just sales teams who can benefit from the document narration platform—AirDeck is also a boon for Customer
Onboarding customers is no easy task. It takes a dedicated team with the right skills and insights to welcome new customers and educate them on your products and/or services. It also often takes a lot of time and money. Teams
Let’s face it: No matter how good you are at the game, getting customers onboarded successfully (and ready to buy the many products and/or services your company offers) isn’t always easy. It’s likely that your target audience is already bombarded
Key Takeaways: E-onboarding has supplanted traditional onboarding and delivered some enhancements But even with the opportunities e-onboarding presents, AirDeck has proven to be a better way to e-onboard customers and save time With the ability to easily edit presentations and
Customer Success Managers (CSMs) have long been critical to helping companies build and grow their relationships with customers. A good CSM not only forms a strong bond with customers, but also finds ways to improve their lives — and generate additional
As a Customer Success Manager, your job is multi-faceted. You need to onboard customers, of course, but you also need to ensure they’re happily using your company’s products. Along the way, you need to think about ways to improve your relationship with