Since 1939, folks who work outdoors have been gearing up with Gempler’s. Family-owned. Fiercely independent. Gempler’s uses AirDeck to communicate more effectively with its prospective customers and employees.
Talking to our customers
We talk to our small business customers on a daily basis, and pay them frequent visits – on their farms, in their orchards, at their landscaping projects. We know what they need to get their job done more efficiently and economically. Often, our expert partners suggest specific products we should carry – a better pair of loppers, or a shovel that stands up to the most hard-packed dirt. AirDeck enables us to continue our personalized communication through narrated presentations. Each time we use AirDeck with a new customer, they’re blown away by the technology we’re using. It’s not something they’ve seen or heard before.
Better service through training
Keeping our team at the top of their game means we need to be product experts. AirDeck allows us to rapidly create new product training materials. We can also use AirDeck’s analytics to track every view and how much time was spent on each topic. There’s no easier way to onboard new products than using AirDeck.
Staying connected to our employees
When you are scaling a company like Gempler’s, you can leave nothing to interpretation. AirDeck gives us the ability to provide frequent company-wide voice-recorded updates that do a great job of overcoming communication barriers found with non-verbal communication like email or documents. As a hardworking team, we believe that staying connected is key to our success.