Category: Tips
Sales
4 Ways Your Sales Team Can Use Analytics to Close More Deals
If you’re struggling to find the right decisions that will help your team make more sales, analytics might be the answer. A 2016 McKinsey survey found that 53% of high-performing sales organizations considered themselves effective users of analytics. From lead
July 20, 2022
Sales
AirDeck Guide to Sales Training
Your sales representatives have a big job. They’ll be responsible for driving much of the revenue growth seen by your business. And that’s why it’s so important that you train them correctly — to do their job in the best
July 18, 2022
Sales
5 Things Your Sales Onboarding Process Is Missing
A 2018 research study by The Sales Management Association showed that 62% of companies feel they aren’t doing an effective job of onboarding new sales hires. Can you relate to this statistic? If so, that’s an issue. Onboarding new employees
July 13, 2022
Customer Success
Don’t Forget About Your Current Customers: How to Reduce Your Churn Rate with AirDeck
Do you ever feel like you’ve been closely paying attention to metrics and then you ask yourself … why? Sometimes, it can be easy to lose sight of why you’re doing what you’re doing in the first place. But one
June 16, 2022
Customer Success
5 Easy Ways You Can Use AirDeck to Boost Your Customer Retention
Getting new customers is always a priority for business owners, but they shouldn’t be the only place you’re turning your attention to. If you’re lucky, those new customers you’re onboarding will become permanent mainstays in your customer base—and you want
June 9, 2022
Customer Success
CSMs: How Are You Measuring the Effectiveness of Your Onboarding Programs?
Leading customers through a successful onboarding process is always a top-of-mind priority for Customer Success Managers (CSMs). But onboarding can be a complex process. Done correctly, you expertly usher new customers into your business, introducing them to your brand, and
June 9, 2022
Customer Success
AirDeck Makes It Easy for CSMs To Track Customer Touchpoints
For a Customer Success Manager (CSM), your main focus is always on your relationships with your customers and what you can do to help them reach their goals. As you nurture your customer relationships, you also need to consider how
May 31, 2022
Customer Success
Decoding Analytics: How to Make Sense of Your Customer Data
There’s a lot of talk going on about customer data and analytics and what it can all do for your business. But are you secretly feeling a little lost? If you are, you’re not the only one. Learning how to decode
May 31, 2022
Customer Success
5 Things Your Customer Success Team Should Be Measuring
Customer success management can be a complicated game. As you guide your customers through the onboarding process and beyond, there are a lot of balls in the air to juggle. How can you know how your customers are doing? Are
May 23, 2022
Tips
AirDeck: The Future of Document Communication
In the modern age of remote work, multi-national teams, and projects spanning various time zones, ensuring that your message is efficiently shared across internal communications, employee and customer onboarding, and sales is vital. Your business, customers, and colleagues will suffer
April 26, 2022
